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ORA-06512: at "APPS.WIP_EAM_WORKREQUEST_PVT", line 3571 ORA-06510: PL/SQL: unhandled user-defined exception (Doc ID 2684627.1)

Last updated on JUNE 25, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

When attempting to create work request after Database upgraded to 19.3, the following error occurs.

ERROR
-----------------------
ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "APPS.FND_MSG_PUB", line 279 ORA-06512: at "APPS.WIP_EAM_WORKREQUEST_PVT", line 3571 ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512: at "APPS.WIP_EAM


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Create Work Request
3. See the aforementioned error message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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