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PRC: Generate Draft Invoices for a Single Project ends with error "ORA-20001: JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_cmn_utils_pkg.cu) " (Doc ID 2684864.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.X version, Invoices

When attempting to generate invoice via "PRC: GENERATE DRAFT INVOICES FOR A SINGLE PROJECT PROCESS"
the following error occurs.

ERROR
-----------------------
ORACLE error during DRAFT INVOICE GENERATION (cursor=14 code=-20001:
ORA-20001: JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_cmn_utils_pkg.cu)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Projects Responsibility
2. Navigate to View-> Requests -> Submit-> PRC: Generate Draft Invoices for a Single Project
3. Concurrent ends in error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot bill the Invoice

Cause

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In this Document
Symptoms
Cause
Solution
References


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