Lease Center Credit Memo - Tax Being Applied Incorrectly (Doc ID 2685176.1)

Last updated on AUGUST 30, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Lease Center Credit Memo - tax being applied incorrectly

Create a contract with an asset and a service line. Link the asset to the service line and create the payment. Book and bill the contract. Invoices are created and transferred to AR successfully. Each invoice has two lines one for RENT and another for SERVICE.

Navigate to lease center. Query the contract -> Account tab -> Click on invoice. It will show the two lines.

Line 1 - SERVICE
Line 2 - RENT

Select both the lines (using control + click). Click on credit memo button. The two lines are shown in the next window. Enter the amount to be credited e.g. enter the exact amount original for each line.

Line 1 - SERVICE - Credit 100
Line 2 - RENT - Credit 9000

Click on Request credit memo. Approve workflow.

Run the "Master Program - Receivable Invoice Transfer". Data will be created in ra_interface_lines_all.

The problem is that both lines have got the stream type of RENT. It is apparently passing the stream type of the second line to both the lines.

EXPECTED BEHAVIOR
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Credit memo's should be correctly created.

Changes

Cause

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