Evergreen Billing is Generating Streams for Service as well as Rent during Evergreen Period
(Doc ID 2685440.1)
Last updated on SEPTEMBER 13, 2021
Applies to:
Oracle Lease and Finance Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, Billing Modules
ACTUAL BEHAVIOR
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Find that Evergreen Billing is generating streams for Service as well as Rent during the evergreen period. This causes additional invoices getting generated for service.
EXPECTED BEHAVIOR
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Expect only rent streams to get generated and billed during evergreen period.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a contract with Rent, Service.
2. Service has one time payment defined at the beginning of the contract term.
3. Rent is eligible for Evergreen Billing but Service is not eligible.
4. Run Evergreen billing and notice service streams are getting generated and billed to customer in addition to rent.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |