iRecevables Not Showing a Second Receipt Application Line of the Same Amount that's On Account
(Doc ID 2685575.1)
Last updated on JULY 20, 2020
Applies to:
Oracle iReceivables - Version 12.2.6 and later Information in this document applies to any platform.
Symptoms
On : 12.2.6 version, Account Details
ACTUAL BEHAVIOR --------------- We have a receipt with 2 On Account application lines for the same amount, and only one of these applications is showing up in iReceivables.
All other applications lines show up without issue.
EXPECTED BEHAVIOR ----------------------- Expect for on-account application lines to show.
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Create receipt in Receivables with 2 on-account lines for same amount. 2. Only one of the amounts shows in iReceivables.
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users cannot see all lines of the receipt in iReceivables.
Changes
Cause
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