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Bad Performance When Scrolling Through Debrief Lines In Field Service Technician Portal (Doc ID 2685641.1)

Last updated on JULY 02, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Field Service Engineer Portal

ACTUAL BEHAVIOR
---------------
When opening a debrief that has more than 30 rows, scrolling through the rows up and down takes several seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Log into Field Service Technician Portal.

2. Open a task with more than 30 debrief lines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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