My Oracle Support Banner

In iSupplier Entire PO Goes For Acknowledgement Even When A Single Line Is Updated By Buyer (Doc ID 2685674.1)

Last updated on JUNE 30, 2020

Applies to:

Oracle iSupplier Portal - Version 12.2.8 and later
Information in this document applies to any platform.


On : 12.2.8 version, Home page Issues

In iSupplier, the entire PO goes for acknowledgement even when a single line is updated by buyer

When creating a PO with multiple lines and all lines are acknowledged by the supplier, if buyer adds
a new line or updates the existing lines on the PO, entire PO (all the lines) are going to iSupplier for
acceptance to the supplier if Acknowledgment option is set to Document / Shipment.

Only new/updated line goes for acknowledgement instead of entire PO

The issue can be reproduced at will with the following steps:
1. iSupplier Portal > iSupplier Portal All Access responsibility > Home > Multiple change PO >Advanced Search > enter PO
2. All lines on the PO show acknowledged
3. Add a new line to the PO and approve creating document revision
4. All the lines on the PO including the already acknowledged lines have been sent to iSupplier for acceptance and show as "Requires Acknowledgement"




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.