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APP-PAY-07179: DateTrack update not allowed for a record which started today (Doc ID 2685792.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP12 and later
Information in this document applies to any platform.

Symptoms

When attempting to process the Open Enrollment life event from Unprocessed status, the following error occurs:

ERROR
-----------------------
APP-PAY-07179: DateTrack update not allowed for a record which started today

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee in question.
3. Attempt to process the Open Enrollment life event in Unprocessed status.
Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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