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Mobile Field Service Multiplatform(MFS MP) : Not able to Change "Need By Date" Field in Parts Requirement (Doc ID 2686038.1)

Last updated on JULY 03, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Mobile Field Service Multiplatform, Parts Requirement

ACTUAL BEHAVIOR
---------------
In MFS MP Client, While creating Parts Requirement, 'Need by date' field is defaulting to 24hours value.

As per this note - "How to change the Default Need By date on the Spares Management Parts Requirement HTML screen. (Doc ID 1938889.1)" able to set this profile "CSP: Parts Requirement default lead time in days for Need by Date" to       Sysdate+ 15 mins which is getting honored on EBS Side- Field Service Technician portal for the Need by Date field, whereas in MFS MP Client it is not working.
 

EXPECTED BEHAVIOR
-----------------------
It should honor the profile value "CSP: Parts Requirement default lead time in days for Need by Date" defined in this profile and work same as EBS Parts Requirement HTML Page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logged into MFS
2. Query for SR/Task
3. Clicked on Parts Order Icon and creating Parts requirement
4. Need by Date is not honoring the profile value as same as EBS side PR HTML Page
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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