Sales Order Types Are Not Restricted Based on Operating Units
(Doc ID 2686348.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Entry
ACTUAL BEHAVIOR
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The order types are not restricting based on the operating units.
Customers are able to see all the Order Types in the sales order form even though MO: Default Operating Unit and MO: Operating Unit assigned at responsibility level.
In Customer's test instance, order types are restricting but in production instance it is not.
EXPECTED BEHAVIOR
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Order types should restrict based on the operating unit
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form and go to the Order Type LOV
3. Open LOV Order types are not restricted based on the operating units
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |