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Quote Is Not Converting Into Sale Order After Marking Customer Acceptance On Quote (Doc ID 2686359.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to convert a Quote to a Sales Order after doing the Customer Acceptance on the Quote, the following error occurs.

ERROR
You are not allowed to update order header

STEPS
1. Order Management Super User responsibility
2. Navigate to the Quote form
3. Query the Quote Number
4. Go to Acceptance form to accept the Quote

Cause

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In this Document
Symptoms
Cause
Solution
References


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