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Bill-To Validation Error Happening when Entering Order (Doc ID 2686446.1)

Last updated on JULY 02, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When entering the sales order, receiving the following error.  This is occurring for a single account.  The error occurs when entering the header information.

ERROR
-----------------------
Bill-To Validation Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using the OM Super User Responsibility, navigate to Order, Returns
2. Enter a new order and try to use a related ship to address
3. Receive error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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