Sales Order Interface Trip Stop Gives Error "For a Fixed Conversion the secondary quantity cannot deviate" and MTI Record is Missing Primary Quantity
(Doc ID 2686694.1)
Last updated on APRIL 05, 2023
Applies to:
Oracle Inventory Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, Inventory Convergence
Frequently when processing sales orders, transactions get stuck in mtl_transactions_interface (MTI) with
the following error:
ERROR
-----------------------
For a Fixed Conversion the secondary quantity cannot deviate
Frequently the primary_quantity in MTI and MTLI is also missing.
STEPS
-----------
1. Create Sales Order, Book, and Pick Release
2. Transact Move Order
3. Ship Confirm
BUSINESS IMPACT
-------------------------------
Customer is having to manually fix the stuck transactions every day, wasting lots of time
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |