Error When Accessing Ecc Dashboard
(Doc ID 2687235.1)
Last updated on FEBRUARY 03, 2022
Applies to:
Oracle Trade Management - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Account Manager Dashboard
ECC Dashboard for CHRM giving error message
ERROR
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"Set Profile option FND: Diagnostics to 'Y' to view Stack Backtrace"
oracle.apps.fnd.framework.OAException: Could not load application module
'oracle.apps.ozf.ecc.claim.server.OzfClaimsEccAM'.
D-02938: Multi-organization routine failed to initialize a session for the
product: &PRODUCT. Please inform your support representative.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 852
ORA-06512: at "APPS.MO_GLOBAL", line 795
ORA-06512: at line 1
;
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access ECC dashboard
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |