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R12:IBY:When transmitting a payment file to a FTP server, the following error is encountered Internal Error to Payment Server: Connection timed out (Doc ID 2687762.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Payments - Version 12.2.1 and later
Oracle Payables - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

When transmitting a payment file to a FTP server, the following error is encountered

Internal Error to Payment Server: Connection timed out

iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error Enter: iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error Input payment instruction ID: 99394
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error Error code: IBY_45000
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error Error message: Internal Error to Payment Server: Connection timed out
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error Exit: iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Insert_Transmission_Error
iby.disbursement.transaction.instruction.server.InstructionTransmissionAMImpl Transmission failed. So setting result status to TRANSMISSION_FAILED
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Enter Post Results:Start:Timestamp:02-JUL-20 02.00.01.398124000 PM +08:00
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Enter: iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Input payment instruction ID: 99394
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Input instruction status: TRANSMISSION_FAILED
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Input is_reprint_flag: Y
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Current instruction status is: TRANSMISSION_FAILED
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Setting instruction to the input status: TRANSMISSION_FAILED
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results New status is TRANSMISSION_FAILED
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Setting status for Payments with  payment_instruction_id as 99394 payment_status as INSTRUCTION_CREATED to FORMATTED
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Turn_off_STP_Flag Enter: iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Turn_off_STP_Flag
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Turn_off_STP_Flag Input payment instruction ID: 99394
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Turn_off_STP_Flag Exit: iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Turn_off_STP_Flag
iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_Results Exit: iby.plsql.IBY_FD_POST_PICP_PROGS_PVT.Post_ResultsTimestamp::02-JUL-20 02.00.01.400601000 PM +08:00

Cause

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In this Document
Symptoms
Cause
Solution


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