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Deferral Rebook Utility Is Not Working Stream Generation is Failing (Doc ID 2688773.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Customer Service

Customer have applied patch 31306904 in test environment.

LOAN ¿ Restructure request is created with deferral method Maintain Yield,
Extend Term, Apply to Next Payment completed successful however yield got
changed post rebook. And stream generation was not successful and records in
okl_stream_interfaces are in PROCESS_COMPLETE_ERRORS.

LEASE - Restructure request is created with deferral method Maintain Yield,
Extend Term and Move to Extended Payments. This request was errored with
"Payment restructure pricing call has failed. This may be due to a processing
error or pricing server being unavailable." message. Record in
okl_stream_interfaces are in PROCESSING_FAILED status.

For both type of deals online rebook is working fine and streams are getting generated fine.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create restructure request for payment deferral and examine xml files.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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