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After Migrating to Exalogic Server The Import/Upload of Content Generated The Error Couldn't Commit To Database. Nothing Will Be Imported: The Content Upload Failed. (Doc ID 2688892.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Learning Management - Version 12.2.4 and later
Information in this document applies to any platform.


After migrating EBS servers to new hardware (Exalogic Server) upload/Import new content ends in error. The existing content is playing fine.

Analysis started at Jun 22, 2020 8:38:06 AM.
The operation could not find a learning object with the external identifier: and external source: . A new learning object named SCORM Tracking Learning Object Example with id 242007 has been created.
Analysis ended at Jun 22, 2020 8:38:06 AM.

Couldn't commit to database. Nothing will be imported: The content upload failed. Contact your System Administrator.

The issue can be reproduced at will with the following steps:
1. Oracle Learning Management Administrator > Content Administrator
2. Import File
3. Error is reported.




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