My Oracle Support Banner

Mailer Down "Class Com.sun.mail.smtp.SMTPAddressFailedException: 553 5.1.3 The Recipient Address" (Doc ID 2689120.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Mailer



Problem Summary
---------------------------------------------------
Workflow Mailer is shutting down frequently

Problem Description
---------------------------------------------------
We are observing fro every 3 days the production mailer is shutting down and we cannot able to retrieve the log file from the application

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.