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Mailer Down "Class Com.sun.mail.smtp.SMTPAddressFailedException: 553 5.1.3 The Recipient Address" (Doc ID 2689120.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Workflow - Version to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Workflow Mailer

Problem Summary
Workflow Mailer is shutting down frequently

Problem Description
We are observing fro every 3 days the production mailer is shutting down and we cannot able to retrieve the log file from the application


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