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No Approver List To Reassign GL Journal (Doc ID 2689251.1)

Last updated on JULY 17, 2020

Applies to:

Oracle General Ledger - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Journal Entry

ACTUAL BEHAVIOR
---------------
When attempting to delegate a notification, the LOV to choose role or user is not return any records

EXPECTED BEHAVIOR
-----------------------
When attempting to delegate a notification, the LOV should return a list of employees to choose from.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Workflow Administrator Responsibility
2. Navigate to Status Monitor-> Monitor Search-> Monitor Activity History-> Notification
3. Delegate the notification

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delegate the notification.

Cause

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In this Document
Symptoms
Cause
Solution
References


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