Quoting HTML Interface Missing Item Description On Quote 'Update Multiple Products' Screen
(Doc ID 2690290.1)
Last updated on JULY 11, 2022
Applies to:
Oracle Quoting - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Installation
ACTUAL BEHAVIOR
---------------
R12.2.9 Sales User Missing Item Description on Quote 'Update Multiple Products'
We are upgrading from R12.1.3 to R12.2.9.
Sales User, at a quote level, there is a button to "Update Multiple Lines". After clicking on this button it provides the capability to remove multiple lines at the same time.
In the description column, it is empty for all rows in the upgraded instance.
Page: /oracle/apps/qot/quote/line/webui/QotMultiProductsPG.PageLayoutRN
EXPECTED BEHAVIOR
-----------------------
The description column should be populated with the item description
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sales User > Sales Dashboard > Quotes > Update Quote
2. Update multiple products > Select and update products > expand all >
3. Item Description column is null
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |