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Quoting HTML Interface Missing Item Description On Quote 'Update Multiple Products' Screen (Doc ID 2690290.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Quoting - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Installation

ACTUAL BEHAVIOR
---------------
R12.2.9 Sales User Missing Item Description on Quote 'Update Multiple Products'

We are upgrading from R12.1.3 to R12.2.9.

Sales User, at a quote level, there is a button to "Update Multiple Lines". After clicking on this button it provides the capability to remove multiple lines at the same time.

In the description column, it is empty for all rows in the upgraded instance.

Page: /oracle/apps/qot/quote/line/webui/QotMultiProductsPG.PageLayoutRN

EXPECTED BEHAVIOR
-----------------------
The description column should be populated with the item description


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sales User > Sales Dashboard > Quotes > Update Quote
2. Update multiple products > Select and update products > expand all >
3. Item Description column is null


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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