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Credit Check Hold Is Not Getting Applied to Order When Created From Process Order API (Doc ID 2690428.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Credit Check Hold is not getting applied to order created from Process Order API.  When order is created manually from front end the hold is getting applied.

EXPECTED BEHAVIOR
-----------------------
Credit hold should be applied to all orders that met the conditions to be on hold

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a sales order
2. Book the order(by API)
3. Check if the hold is applied

Cause

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In this Document
Symptoms
Cause
Solution
References


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