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Able to Create a Credit Order Line With an Item That Does Not Exist (Doc ID 2690452.1)

Last updated on JULY 20, 2020

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.


When user copy an Extended warranty item sales order to a Credit Order (RMA), they are able to enter an item number(_XXX) that does not exists in MTL system item_b table.

Why is customer able to create an order with non-existent item number?


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