My Oracle Support Banner

Wrong Field of Primary Address Are Being Shown In Mobile APP for Non Seeded Address Style (Doc ID 2690628.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When attempting to update or add any address for non seeded address style like Pakistan (PK) the following error occurs:

java.lang.NullPointer.Exception


If you select another country the appropriate segments appear as defined in the DFF Personal Address Information.
You will also see the following error multiple times:

Unable to get value for the property due to invalid binding iterator

In some scenarios the incorrect segments will appear(usually the generic address style segments)

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1. Create a new Address Style i.e. PK for Pakistan in the DFF Personal Address Information
     
  2. Employee Self-Service via the SSHR Mobile App

  3.  Click My Information > Primary Address
     
  4.  If existing address country is Pakistan see error, if existing address is any other country then changed to Pakistan see error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.