Not Able To Update Parent Asset Number After Performing Asset Transfer/Move (Doc ID 2690839.1)

Last updated on JULY 18, 2024

Applies to:

Symptoms

After performing asset move (inter-org transfer), the asset was queried in the destination org.
The parent asset number was reflecting previous/source location.
Switched responsibility to Maintenance User and tried to end date the parent. This resulted in the following error.

ERROR

A valid Asset Number may not have been entered. Click on the flashlight to do a search for the asset number.

STEPS

The issue can be reproduced at will with the following steps:
1. Perform Asset Move (inter-org transfer).
2. Query the transferred asset in the destination organization.
3. Try to end date the parent asset.
4. The above error occurs.

Changes

Cause

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