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Date at the end of the text is missing in E-Learning certification renewal notification (Doc ID 2691014.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Learning Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Learner Component

ACTUAL BEHAVIOR
---------------------

While learner completes a learning certification, then renew and enroll
again, following incomplete message is seen "You are in the process of
renewing this certification, which is still valid until..."

EXPECTED BEHAVIOR
-----------------------
Message should be completed with correct date at the end "You are in the
process of renewing this certification, which is still valid until..."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a certification that allows to initially certify using an
e-learning class but then restricts use of e-learning after this point
2. Add a competency (that the user being tested has)>Add a course
3. Log in as the user using Employee Self Service > My Learning > Learning>
As a user subscribe to the Certification via the Find Learning route>Play and
pass the course
4. Log in as Learning Admin again and add another mandatory E-Learning Class>End date the original e-learning class
5. Employee Self Service again > My Learning > Learning Go to the certifications tab > click renew on the course>
6. Message displayed says: "You are in the process of renewing this certification, which is valid until".The date should be displayed after 'until'



Cause

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In this Document
Symptoms
Cause
Solution


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