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Account Hierarchy Manager TCF SocketServer Error (Doc ID 2691040.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle General Ledger - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Setup forms and programs

When attempting to open Account Hierarchy Page, the following error occurs.

ERROR
-----------------------
The application was unable to instantiate the TCF SocketServer running at https://:/oa_servlets.Please contact your system administrator


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to General ledger Responsibility
2. Setup > Accounts > Manager

Changes

 It was working fine 12.1.3, after upgrading to 12.2.4 the issue started.
 Applied the patch#28268747:R12.GL.C Details but still the issue remains.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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