After Removing Customer from Receipt AR_TRX_BAL_SUMMARY Not Updated Properly
(Doc ID 2691551.1)
Last updated on JULY 16, 2020
Oracle Credit Management - Version 12.1.3 and later Information in this document applies to any platform.
The AR_TRX_BAL_SUMMARY table is not updated properly when a receipt changes owners. The unresolved_cash for the original receipt owner doubles instead of zeroing out.
If you remove the Customer from a Receipt, the row for the cust_account_id that was originally created remains on the AR_TRX_BAL_SUMMARY table and causes an incorrect balance for the customer. Even after you assign a new Customer on the Receipt, the cust_account_id is still from the original customer.
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