US Year End W2 Register Detail Data Is Inconsistent (Doc ID 2691628.1)

Last updated on DECEMBER 01, 2021

Applies to:

Symptoms

On : 12.2 HRMS RUP13 version, US Payroll Year End

ACTUAL BEHAVIOR
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When submitting the W-2 Register Request Set the details are producing inconsistent results.   Employees are missing from the report.   If you run the report multiple times, different employees are missing from the details.  The total report has the correct number of employees regardless of employee(s) missing from the detail report.

If you submit the report with a single thread, all employees are included in the W-2 Register report.

EXPECTED BEHAVIOR
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Consistent data in the W-2 Register

STEPS
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The issue can be reproduced at will with the following steps:
1. Submit the Request Set >  W-2 Register check data
2. Confirm some employees are missing from the detail results
3. Re run the report different employees are missing from the W-2 Register report

4. Occurs for all Government Reporting Entities (GRE)

Changes

In the past, customer has submitted the W-2 Register Request Set with one thread set in PAY_ACTION_PARAMETERS table.

Cause

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