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E-Signature Is Failing For All SSO Users (Doc ID 2692118.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Process Manufacturing Process Execution - Version 12.2.8 and later
Oracle E-Records - Version 12.2.8 and later
Oracle Inventory Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version

When attempting to Approve E-Signature
the following error occurs.

ERROR
-----------------------
User ID - The signature process has failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Inventory > On hand > Update Lot > E-sign > give the SSO Userid and passsword and it fails.



Cause

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In this Document
Symptoms
Cause
Solution
References


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