In i-Procurement 'Payment Status' Shows 'Paid' Even Though Invoice Is Discarded From The Purchase Order Line
(Doc ID 2692520.1)
Last updated on SEPTEMBER 22, 2021
Applies to:
Oracle iProcurement - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Purchase Order
ACTUAL BEHAVIOR
In I-Proc form payment status shown as 'Paid' even though the Invoice is discarded against the Purchase Order line.
EXPECTED BEHAVIOR
Expect the PO Line#1 payment status not to be shown as 'Paid'
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Create a Requisition and Purchase Order with two lines .
2- Receive only one PO line
Line#1 -Received
Line#2 - Not Received
3- AP Invoice Matching with PO Line#2 (No receiving done against Line#2 )
4- Invoice went on hold since receiving is not done
5- Discarded PO line 2 in AP Invoice form
6- Match the Invoice to the PO line#1 and completed,validation process without any issues .
7- Payment process also completed.
8- When we query PO number in I-Proc form, payment status shows as'Paid'for PO line #1
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |