Service Request Tasks Require Install at Address
(Doc ID 269257.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.5.9 to 188.8.131.52 [Release 11.5]
Information in this document applies to any platform.
Oracle Service - Version: 11.5.9
When entering a Task within Service Request receive the following error:
"Install at Address must be entered."
You are not using the Installed Base Product at all.
Responsibility: Customer Support
Navigation: Service Request --> Create Service Request --> Task Tab
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