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How to set server OS time zone for Apps and Database tiers during EBS on Cloud Post-Provisioning (Doc ID 2692699.1)

Last updated on SEPTEMBER 02, 2021

Applies to:

EBS on Oracle Cloud: Provisioning and Administration - Version 12.2.3 to N/A [Release 12.2 to N/A]
Information in this document applies to any platform.

Goal

A new My Oracle Support knowledge document, Setting Oracle E-Business Suite Time Zones When Migrating to Oracle Cloud Infrastructure (MOS Note 2774525.1), was created to help customers review on-premises time zone settings, and to set time zone variables appropriately when creating cloud resources.

In addition, as of Version 20.2.1.1 (April 2021), the Oracle E-Business Suite Cloud Manager UI was enhanced to facilitate choosing the time zone for resources created during key operations.

This note was written to address an issue resulting from Cloud Manager use prior to 20.2.1.1.

 

After provisioning an EBS environment by using EBS Cloud Manager versions prior to 20.2.1.1, the timezone in the operating system (OS) of the apps and database nodes is set to UTC.

The timezone of the database server and the application server must be the same in the Oracle E-Business Suite environment.

The timezones for the database and application server are derived from the OS timezone.

For this reason, the timezone of the operating systems for the database and application tiers must be the same.

In addition, they should be the same as the corporate time zone.

The steps to update the timezone for the servers are provided in this note.

This note should only be followed as a post provisioning step for EBS environments created via EBS Cloud Manager.

This note is not intended to be used to change the timezone of an existing EBS environment.

Please see the below in regards to changing the timezone of an existing EBS environment:

How To Change Time Zone Of An E-Business Instance Server (Doc ID 2149878.1)

Please review the below for additional information in regards to Time Zone Support in EBS:

User-Preferred Time Zone Support in Oracle E-Business Suite Release 12 (Doc ID 402650.1)

The "Time Zone Support" section of "Oracle E-Business Suite System Administrator's Guide - Configuration"

Solution

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