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Update Salesperson in Quoting gives Error returned in ASO_QUOTE_HEADERS_PVT.Update_quote (Doc ID 2692925.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Quoting - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms




When trying to change the salerep field in quoting, the following error is seen


ERROR
-----------------------

HTML UI:
  Error returned in ASO_QUOTE_HEADERS_PVT.Update_quote. 2. ORA-01403: no data found"

Forms UI:
  APP-236138: Error returned in ASO_QUOTE_HEADERS_PVT.Update_quote
  APP-236139: ORA-01403: no data found





STEPS
-----------------------
 The issue can be reproduced at will with the following steps:
    1. Update salesrep field and save

 

Changes

 Profile -  ASO : Automatic Sales Credit Allocation at Site level set to NONE

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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