My Oracle Support Banner

Can't Update SalesRep In Quoting (Doc ID 2692925.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Quoting - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, HTML User Interface

 

When trying to change the salerep field in quoting, the following error is seen


ERROR
-----------------------
1. Error returned in ASO_QUOTE_HEADERS_PVT.Update_quote. 2. ORA-01403: no data found"




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update salesrep field and save


Changes

 Profile -  ASO : Automatic Sales Credit Allocation at Site level set to NONE

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.