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Work Request Advanced Search Page Does Not Behave Correctly (Doc ID 2693197.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In the Work Request Advanced Search, users choose one of the WR resulted then use the link ‘Return to Work Requests: All’ to return to the search page. The simple search page comes up instead of the advance search.
This happen only the fist time users log to the page, after that they don’t have the issue,

EXPECTED BEHAVIOR

When using the link ‘Return to Work Requests: All’ to return to the search page, this should return to the advance search page (previous state).

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Requests tab.
3. Go to Advanced Search method.
4. Use the link ‘Return to Work Requests: All’ to return to the search page.
5. The simple search page comes up instead of the advance search.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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