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The Printed Invoice Shows the Header as 'Credit Memo' When Selecting Both Invoice and Credit Memo Together for Printing From Ireceivables Responsibility (Doc ID 2694649.1)

Last updated on JULY 27, 2020

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When selecting the Invoice and Credit Memo together for printing from Account Details in Ireceivables responsibility, the printed invoice shows the header as "Credit Memo" instead of "Invoice". It happens when we select Invoice and credit memo together.
If we only select all Invoice Transactions, then header is correct.

Steps performed:
===========
1. Open the Ireceivables responsibility
2. Query the customer.
3. Click on Account Balance and go to Account Details
4. Select Invoice and Credit Memo together in the bottom of the page.
5. Click on PRINT and check the output of the program.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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