12.1.3 iStore Direct Item Entry Gives Error "Duplicate cross reference part numbers found for this cross reference type"
(Doc ID 2695263.1)
Last updated on JULY 11, 2022
Applies to:Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Checkout and Order Placement
Using direct Item Entry, when enter the type and cross reference number in iStore Direct Item Entry and choose Fill Details get the error -
This for items that are setup in Cross Reference and Assign page with specific organizations (Applicable To All Organizations not checked) and all the SAME entry for the Value field, then get the error.
Duplicate cross reference part numbers found for this cross reference type.
Please contact your system administrator.
Create three entries for inventory item MY_CUSTOMER_ITEM and type MY_NEW_TYPE
If these are setup with the Value field to ALL the SAME then the error is returned -
Navigate: Inventory responsibility
Items -> Cross References
1 MY_CUSTOMER_ITEM D1 MY_55
2 MY_CUSTOMER_ITEM H1 MY_55
3 MY_CUSTOMER_ITEM D2 MY_55
If the Value field is setup diff for each Org, then no error
The issue can be reproduced at will with the following steps:
1. Direct Item Entry
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