Deductions Not Coming Correctly After Reversal (Doc ID 2695358.1)

Last updated on JULY 14, 2021

Applies to:

Symptoms

On : 12.2.9 version, Core Payroll - General

ACTUAL BEHAVIOR
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For some employees, after a reversal, the pretax deductions are not being deducted when the Quick pay is reissued.
This is not happening for all reissued checks

EXPECTED BEHAVIOR
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After the reversal is processed, when the payroll is reissued, all deductions would be deducted on the re-issued payroll

STEPS
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The issue can be reproduced at will with the following steps:
1. Process a payroll for a employee with the regular check date
2. Reverse the payroll check for the one employee
3. Re-issue the payroll with the same pay period start and end dates, new check date
4. See all the pretax deductions from the original check are not being deducted
5. Voluntary deductions are being deducted correctly


 

Changes

Cause

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