R12.1:AP:INV: Invoice Workbench: Unable To See The Available Purchase Orders To Match
(Doc ID 2696201.1)
Last updated on SEPTEMBER 14, 2023
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
The user can no longer see all the purchase orders for a supplier by clicking on Match option.
Expect to see the PO available when clicking on Match option.
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Payables
Production instance
2. Path: Invoices -> Enter -> Invoices
3. Query an invoice
4. Select the Match option
The user can no longer see all the purchase orders for a supplier by clicking on Match option.
Available POs are coming through PO LOV but not appearing when clicking on Match.
The issue has the following business impact:
Due to this issue, users cannot match the invoice to the PO.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |