My Oracle Support Banner

R12.1:AP:INV: Invoice Workbench: Unable To See The Available Purchase Orders To Match (Doc ID 2696201.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


The user can no longer see all the purchase orders for a supplier by clicking on Match option.

Expect to see the PO available when clicking on Match option.

The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables
Production instance
2. Path: Invoices -> Enter -> Invoices
3. Query an invoice
4. Select the Match option

The user can no longer see all the purchase orders for a supplier by clicking on Match option.

Available POs are coming through PO LOV but not appearing when clicking on Match.

The issue has the following business impact:
Due to this issue, users cannot match the invoice to the PO.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.