My Oracle Support Banner

System Is Not Updating Quantity Cancelled After Sales Order Line is Split (Doc ID 2696287.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

System is not updating the quantity cancelled after sales order line is split

SO # 891047 LN # 3.1 created with quantity 4760.
Because of supply constrain we split line 3.1 and created new line 3.2 with qty 2380.
After splitting the original line 3.1 i see quantity is 2380 and quantity cancelled is 2380.
Similarly we also split line 4.1 & 5.1 because of supply constraint issue, however this time system did not update qty cancelled as 2380 on line 4.1 & 5.1.
 

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.