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Address Validation Is Not Consistent And Error Message Thrown When Not Mandatory in DFF Setup (Doc ID 2697223.1)

Last updated on AUGUST 03, 2020

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Version 12.1.3 iSupplier Portal

Error message "United States should have a state name" shown when Approver update records
 upon reviewing Address Change requests.
No error shown if approved without change.

STEPS
-----------
In iSupplier Portal :
 1. Supplier create Address
  - without Sate, can submit address
 2. Approver go to Address change request
  - "Change to existing address"
  - click Update
3. In Address Change request page:
  - make updates to any field
  - click Apply
4. Error message shown (can cannot approve unless enter State)
  "United States should have a state name"

* no error message in case click Apply without change
  Address can be approved without state
* For New Address request, no error if no update done
  If updated different message shown but still able to proceed to approve (on internally)
  Error
  These address elements are not validated: STATE, COUNTY, CITY. Correct the invalid elements, or continue and save the invalid address.
  - but can still proceed

EXPECTED RESULTS
--------------------------------------
  Error/warning message should be consistent through application
  It is behaving differently for same record processing,

Cause

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In this Document
Symptoms
Cause
Solution
References


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