After Applying April 2020 CPU Patch, Notifictaion Template Page Stuck When Creating Rule
(Doc ID 2697340.1)
Last updated on DECEMBER 19, 2022
Applies to:
Oracle Email Center - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Other Components
ACTUAL BEHAVIOR
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When trying to add Notification template in auto processing rule creation, the page stuck and not able to proceed.
EXPECTED BEHAVIOR
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Should able to add the Notification template when creating auto processing rule
STEPS
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The issue can be reproduced at will with the following steps:
1. Apply HR CPU April 2020 Release.
2. Navigate to (R) Email center administrator > Email center administration > Administration > Rules library
3. Add new rule type in Auto Processing.
4. Search for Notification template and Try to add template.
5. Click on Apply.
The page hangs/stuck and no progress.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |