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Use EBS Cloud Manager To Provision From Backup Failed for AMD shapes (Doc ID 2698357.1)

Last updated on AUGUST 16, 2020

Applies to:

EBS on Oracle Cloud: Provisioning and Administration - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.


On : 12.1.3 version, Lift and Shift Clone

When attempting to provision instance from backup in cloud manager
the following error occurs.

 FATAL: Please provide the contents of the stacktrace.out file if you file a bug report
FATAL: Mixlib::ShellOut::ShellCommandFailed: execute[20200713_02-23-51 : Restore SPFILE from source backup : exit] (oradb_tools::restore_database line 98) had an error: Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0], but received '1'

The issue can be reproduced at will with the following steps:
1. run provisioning through advanced provisioning option in cloud manager
2. select backup as source


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