IB Mass Update - Unable To Use Owner Account Number Information Advanced Search
(Doc ID 2698573.1)
Last updated on AUGUST 06, 2020
Applies to:
Oracle Installed Base - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Mass Update
When attempting to add Owner Account Number as another Search Criteria
the following error occurs.
ERROR
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Batch Type Transfer Ownership Cannot have a owner as Search Criteria
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in Install Base Super User
2. Navigate to Mass Update
3. Change Create Batch from “Web ADI” to “Transfer Owner”
4. Enter a unique batch name and party name/account number for current owner
5. Click [Add]
6. Click Advanced Search
7. Go to Add Another and attempt to add Owner Account Number
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Mass Update functionality properly
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |