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Error while clicking on Download Resources for catalog upload in iProcurement Catalog Administration (Doc ID 2699187.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle iProcurement - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On Release: 12.2.8 version, E-Content Manager

When attempting to "Download Resources" to upload a Catalog the following error occurs.

ERROR:
=======
You have encountered an unexpected error. Please contact your System Administrator for assistance.

ERROR DETAILS:
==========
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.icx.icatalog.authoring.webui.DownloadResourcesCO.processFormRequest(DownloadResourcesCO.java:136)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:952)
.
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.icx.icatalog.authoring.webui.DownloadResourcesCO.processFormRequest(DownloadResourcesCO.java:136)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:952)


STEPS TO REPRODUCE
=====================
The issue can be reproduced at will with the following steps:

1. Login to E-Business Suite
2. Navigate to Responsibility: iProcurement Catalog Administration
3. Agreements Tab
4. Click: "Upload" -> Click: "Upload" ->  Returns Agreements: Upload -> Upload Document  
5. Click: "Download Resources" button -> Download Resources page -> Click: "Download" button 
6. Gets Error: You have encountered an unexpected error. Please contact your System Administrator for assistance.


Cause

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In this Document
Symptoms
Cause
Solution
References


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