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GST: Tax Accounting not getting generated in case of Credit Memo created against Export RMA orders (Doc ID 2699320.1)

Last updated on AUGUST 14, 2020

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------------
The Credit Memo of Export RMA Orders are not Generating the Accounting Entries. 

EXPECTED BEHAVIOR
------------------------
The Export RMA's Credit Memo should Generate the Accounting Entries. 

STEPS
-------
The issue can be reproduced at will with the following steps:

1. Create the Sales Order with RCM Taxes.
2. Perform the shipment.
3. Review the Accounting Entries.
4. Create the RMA with the same RCM Taxes.
5. Perform the Receiving.
6. Review the Credit memo Accounting Entries are not Generated.

BUSINESS IMPACT
---------------------
The issue has the following business impact:
Due to this issue business is not able to progress with the Accounting Entries Generations for the RCM related taxes while performing the RMA.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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