My Oracle Support Banner

Error Creating RTI EPS XML OUTPUT ORA-22285: Non-Existent Directory or File for FILEOPEN Operation (Doc ID 2699415.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle HRMS (UK) - Version 12.1 and later
Information in this document applies to any platform.


Problem Statement:

After upgraded database from 11G to 19.6, when attempting to produce the RTI EPS XML output file for transmission to HMRC, the following error occurs.

Report Generation Failed java.sql.SQLException: ORA-20001: Errors found while generating xml.
ORA-06512: at "APPS.PAY_GB_RTI_EPS_XML_20", line 2372
ORA-06512: at line 1

Exception in write_to_file.
-22285 - ORA-22285: non-existent directory or file for FILEOPEN operation
Exception in merge_xml.
-20001 - ORA-20001: Errors found while generating xml.

The issue can be reproduced at will with the following steps:
1. Go to UK HRMS Responsibility
2. (N) > View > Request > Submit a new Request
3. Run RTI EPS > view output


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.