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Payment Register Not Showing Reversals (Doc ID 2699459.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, US Payroll Reports - General

ACTUAL BEHAVIOR
---------------
The Payment Register is not showing reversals by either removing the payment or displaying negative values

EXPECTED BEHAVIOR
-----------------------
The Payment Register is reflect the actual payments made

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process payroll
2. Run the Payment Register
3. Reverse a prior pay period check or NACHA
4. The reversed payment should be removed from the report or show negative values


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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