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Some users are unable to login into EBS. When logging in getting error "oracle.apps.fnd.framework.OAException: No data found for region" (Doc ID 2699718.1)

Last updated on AUGUST 12, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Problem Description
---------------------------------------------------

Exception Details.
 oracle.apps.fnd.framework.OAException: No data found for region (/oracle/apps/fnd/framework/navigate/webui/NewHomePG).
at oracle.apps.fnd.framework.webui.JRAD2AKMapper.loadPage(JRAD2AKMapper.java:773)
at oracle.apps.fnd.framework.webui.OAPageBean.initializeCustomizationsMDS(OAPageBean.java:7214)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2450)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1995)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)
at _pages.__oa._jspService(__oa.java:233)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
at weblogic.servlet.jsp.PageContextImpl.forward(PageContextImpl.java:159)
at _pages.__oa._jspService(__oa.java:246)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl

Error Codes
---------------------------------------------------
oracle.apps.fnd.framework.OAException

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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