Error : PN_CANNOT_CANCEL_OPTION when change status of Option from 'Open' to 'Cancelled'
(Doc ID 2699757.1)
Last updated on AUGUST 11, 2020
Applies to:
Oracle Property Manager - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to change the Option status of a lease from 'Open' to 'Cancelled'
the following error occurs.
ERROR
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PN_CANNOT_CANCEL_OPTION
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Lease Workbench
2. Query the lease
3. Navigate to the Options tab
4. Change the status from 'Open' to 'Cancelled'
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the status of the Option
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |