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Error : PN_CANNOT_CANCEL_OPTION when change status of Option from 'Open' to 'Cancelled' (Doc ID 2699757.1)

Last updated on AUGUST 11, 2020

Applies to:

Oracle Property Manager - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the Option status of a lease from 'Open' to 'Cancelled'
the following error occurs.

ERROR
-----------------------
 PN_CANNOT_CANCEL_OPTION


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Lease Workbench

2. Query the lease

3. Navigate to the Options tab

4. Change the status from 'Open' to 'Cancelled'


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the status of the Option

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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