Error : PN_CANNOT_CANCEL_OPTION when change status of Option from 'Open' to 'Cancelled' (Doc ID 2699757.1)

Last updated on APRIL 12, 2021

Applies to:

Symptoms

When attempting to change the Option status of a lease from 'Open' to 'Cancelled'
the following error occurs.

ERROR
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 PN_CANNOT_CANCEL_OPTION


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Lease Workbench

2. Query the lease

3. Navigate to the Options tab

4. Change the status from 'Open' to 'Cancelled'

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change the status of the Option

Changes

Cause

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