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Unable to Update Work Order Status From On Hold To Released (Doc ID 2699786.1)

Last updated on SEPTEMBER 19, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

After update work order status from "On Hold" status to "Released", the system still shows the work order status as "On Hold" even though the page saved correctly.

EXPECTED BEHAVIOR

See updated work order from status "On Hold" to "Released".

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Query work order.
4. Change work order status from "On Hold" to "Released".
5. The page still shows status "On Hold".


Cause

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In this Document
Symptoms
Cause
Solution
References


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